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----
-breadcrumbs:
-- - /issue-tracking
- - Issue Tracking
-page_name: autotriage
-title: 'Sheriffbot: Auto-triage Rules for Bugs'
----
-
-[TOC]
-
-Bug reporting, triage and fixing are essential parts of the software development
-process. In large software projects such as Chromium, the bug tracking system is
-the central hub for coordination that collects informal comments about bug
-reports and development issues. Hundreds of bug reports are submitted every day,
-and the triage process is often error prone, tedious, and time consuming. In
-order to make triage more efficient, we automate certain tasks.
-
-Googlers can view sheriffbot's source at
-[go/sheriffbot-source](https://goto.google.com/sheriffbot-source). Please file
-issues with Sheriffbot
-[here](https://bugs.chromium.org/p/chromium/issues/entry?components=Tools%3EStability%3ESheriffbot).
-
-### Unconfirmed bugs which are not updated for a year
-
-* Purpose: Bugs often slip through the cracks. If they've gone
- unconfirmed for over a year, it is unlikely that any progress
- will be made.
-* Action: Set the status to **Archived**.
-
-### Available bugs which have no associated component and have not been modified for a year
-
-* Purpose: Clear out bug backlog by archiving bugs which are
- unlikely to receive attention and let reporters know that they
- should re-file if they still care about the issue.
-* Action: Add a comment and change the status to **Archived**.
-
-### Available bugs with an associated component and are not modified for a year
-
-* Purpose: Recirculate stale bugs in case they were mistriaged
- initially.
-* Action: Add a comment, apply the tracking label
- **Hotlist-Recharge-Cold** and change the status to
- **Untriaged**. The **Hotlist-Recharge-Cold** label is applied
- for tracking purposes, and should not be removed after
- re-triaging the issue.
-
-### Launch bug for experimental features - update and clean up
-
-* Launch bugs that are at least 3 milestones older than current
- stable:
- * Purpose: In this case, we assume that the launch bug has
- been forgotten and that the feature has already shipped.
- * Action: Add a warning message asking for review. If no
- action is taken after 30 days, set the status to
- **Archived**.
-* Launch bugs with no milestone and are not modified in the last
- 90 days:
- * Purpose: Launch bugs should always be targeted for a
- specific milestone, so something has gone wrong if a bug is
- in this state.
- * Action: Add a comment requesting that an appropriate
- milestone is applied to the issue.
-
-### Needs-Feedback bugs, which received feedback.
-
-* Purpose: Developers often request feedback, but don't
- follow-up after it is received.
-* Action: If a reporter has provided feedback, remove the
- **Needs-Feedback** label, and add the feedback requester to the
- bug cc'list.
-
-### Needs-Feedback bugs where feedback is not received for more than 30 days
-
-* Purpose: If required feedback is not received, it is unlikely
- that any progress can be made on the issue.
-* Action: Add a comment and set the status to **Archived**.
-
-### P0 bug reminders
-
-* Purpose: P0 bugs are critical bugs which require immediate
- action.
-* Action: If the bug is open for more than 3 days, we leave a
- comment as a reminder. Note that a maximum of 2 nags will be
- applied to the issue.
-
-### TE-Verified bugs which are not modified for 90 days *(This rule has been removed as of 08/04/16. Reference bug: 630626)*
-
-* Purpose: Developers often forget to close bugs out after they've
- been verified.
-* Action: Set the status to **Archived**.
-
-### Medium+ severity security bug nags on issues not updated by their owners in the last 14 days
-
-* Purpose: Security vulnerabilities are serious threats to our
- users that require developer attention.
-* Action: Leave a comment asking for a status update. Note that a
- maximum of 2 nags will be applied to the issue.
-
-### Merge-Approval clean up
-
-* Purpose: Developers often forget to remove **Merge-Approved-MX**
- label after merging change to specific branch.
-* Action: If the bug is not updated in specific milestone branch
- cycle (42 days), remove all label that starts with
- **Merge-Approved-MX** label and add a comment asking developers
- to re-request a merge if needed.
-
-### Milestone punting
-
-* Purpose: Update issues with latest milestone after branch point.
-* Action: Replace milestone label with latest milestone for
- milestones that have passed their branch point. Certain issues,
- such as Launch bugs, Pri-0 issues, Release blockers, and issues
- where merges have been requested or approved are excluded.
-
-### Open bugs with CL landed which are not modified for 6 months *(This rule has been disabled as of 07/22/16, pending furthur discussion. Reference bug: 629092)*
-
-* Purpose: Developers often forget to close the bugs after landing
- CLs.
-* Action:
- * Send a reminder by adding **Hotlist-OpenBugWithCL** label asking Developers to either:
- * Close bug if all neccessary CLs have landed and no furthur work is needed OR
- * Remove **Hotlist-OpenBugWithCL** label if more changes are needed.
- * If no action is taken in 30 days, set the status to **Archived**.
-
-### Bugs with no stars, no owners and not modified for an year *(This rule has been disabled as of 08/12/16. Reference bug: 637278)*
-
-* Purpose: Issues with no owners, no stars are unlikely to receive
- any attention, so clear-out these issues and let reporters know
- that they should re-file if they still care about the issue.
-* Action: Add a comment and change the status to **Archived.**
-
-### Set for re-triage, the issues with bouncing owners.
-
-* Purpose: Issues with owners who cannot be contacted (bouncing
- owners) is unlikely to get resolved by the owner, so clear out
- these issues by sending for re-triaging again.
-* Action: Remove the bounced owner, add comment, apply the
- tracking label **Hotlist-Recharge-BouncingOwner** and change the
- status to **Untriaged**.
-
-### Cleanup any auto-generated issues with no owners and are inactive for more than 90 days.
-
-* Purpose: Auto-generated issues with no owners and more than 90
- days of inactivity is unlikely to be viewed and resolved, so
- clean up these issues by archiving them.
-* Action: Add comment and set the status to **Archived**.
-
-### Reminder for release blocking issues with no milestone and OS labels.
-
-* Purpose: All release blocking bugs should have milestone and OS
- label associated with it in order to release the fixes promptly.
-* Action: Leave a comment asking to add milestone and OS
- labels and cc the release block label adder to the issue. Note
- that a maximum of 2 nags will be applied to the issue.
-
-### Add label (Merge-TBD) to track any blocking issues where a merge may be required
-
-* Purpose: We need to ensure all blockers that are fixed
- post-branch have the relevant CLs merged back to the release
- branch; otherwise, regressions will escape to stable.
-* Action: Add the label "Merge-TBD" when issues marked as
- blocking (ReleaseBlock=Dev,Beta,Stable) targeting a milestone
- (via M-XX or Target-XX) that is past branch point (via
- [schedule](https://chromiumdash.appspot.com/schedule)) are
- marked as fixed.
-
-### Increase priority of issues tagged with ReleaseBlock labels
-
-* Release Blockers will be escalated to P0 if they
- * are tagged to block Beta or Stable releases within 10 days
- of the target milestone's promotion date.
- * are tagged to block a Dev release for any milestone.
-* Release Blockers will be escalated to P1 if they
- * are tagged to block Beta or Stable releases prior to 10 days
- of the target milestone's promotion date. \ No newline at end of file