# Generated by Pod::WikiDoc version 0.18 =pod =head1 NAME CPAN::Reporter::FAQ - Answers and tips for using CPAN::Reporter =head1 VERSION This documentation refers to version 1.13 =head1 REPORT GRADES =head2 Why did I receive a report? The grade was PASSEFAILEUNKNOWNENA! If you received a report, it's because the person using CPAN::Reporter chose to copy you on the report in addition to sending it to CPAN Testers. CPAN::Reporter suggests that only FAIL and UNKNOWN reports be copied to authors, but individual users may override that default. =head2 Why was a report sent if a prerequisite is missing? As of CPAN::Reporter 0.46, FAIL and UNKNOWN reports with unsatisfied prerequisites are discarded. Earlier versions may have sent these reports out by mistake as either an NA or UNKNOWN report. PASS reports are not discarded because it may be useful to know when tests passed despite a missing prerequisite. NA reports are sent because information about the lack of support for a platform is relevant regardless of prerequisites. =head1 SENDING REPORTS =head2 Why did I get an error sending a test report? Test reports are sent via ordinary email. The most common reason for errors sending a report is that many Internet Service Providers (ISP's) will block outbound SMTP (email) connections as part of their efforts to fight spam. Instead, email must be routed to the ISP's outbound mail servers, which will relay the email to the intended destination. You can configure CPAN::Reporter to use a specific outbound email server with the C<<< smtp_server >>> configuration option. smtp_server = mail.some-isp.com In at least one case, an ISP has blocked outbound email unless the "from" address was the assigned email address from that ISP. =head2 Why didn't my test report show up on CPAN Testers? CPAN Testers uses a mailing list to collect test reports. If the email address you set in C<<< email_from >>> is subscribed to the list, your emails will be automatically processed. Otherwise, test reports will be held until manually reviewed and approved. Subscribing an account to the cpan-testers list is as easy as sending a blank email to cpan-testers-subscribe@perl.org and replying to the confirmation email. There is a delay between the time emails appear on the mailing list and the time they appear on the CPAN Testers website. There is a further delay before summary statistics appear on search.cpan.org. If your email address is subscribed to the list but your test reports are still not showing up, your outbound email may have been silently blocked by your ISP. See the question above about errors sending reports. =head2 Why don't you support sending reports via HTTP or authenticated SMTP? CPAN::Reporter uses L as its conduit to CPAN Testers. As soon as Test::Reporter provides support for alternative transport methods, support for them will be added to CPAN::Reporter. =head1 CPAN TESTERS =head2 Where can I find out more about CPAN Testers? A good place to start is the CPAN Testers Wiki: L =head2 Where can I find statistics about reports sent to CPAN Testers? CPAN Testers statistics are compiled at L =head2 How do I make sure I get credit for my test reports? To get credit in the statistics, use the same email address wherever you run tests. For example, if you are a CPAN author, use your PAUSEID email address. email_from = pauseid@cpan.org Otherwise, you should use a consistent "Full Name" as part of your email address in the C<<< email_from >>> option. email_from = "John Doe" =head1 SEE ALSO =over =item * L =item * L =item * L =back =head1 AUTHOR David A. Golden (DAGOLDEN) =head1 COPYRIGHT AND LICENSE Copyright (c) 2006, 2007, 2008 by David A. Golden Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at L Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.